FREQUENTLY ASKED QUESTIONS


YOU SAY YOU'RE A restaurant?

 

WHY USE OUR WAITLIST APP?

Why make your patrons carry extra clunky hardware when we all have phones on us? Why spend your shift yelling out the names of your customers? Why run around trying to find customers who are outside of earshot? With the NextME app, hosts no longer have to shout or remember what patrons look like. No more phone tag. No more lost or broken pagers that are expensive to replace. Let your patrons wait how they want, and with the touch of a button, they'll be ready to be seated!

 

HOW DO I GET STARTED?

Download NextME free from the App Store. Sign up using the name of your business, business phone number and your email to get started right away. Simple as that (Your patrons DO NOT have to download an app).

 

WHAT HARDWARE DO I NEED?

NextME works on all iOS devices! If you don't have an iPhone, iPad or iPad mini, we can supply refurbished devices at market price (taxes and shipping not included). Depending on your business's wifi connection, you might want to consider a device with a carrier service. 

 

WHAT ABOUT OUR PATRONS THAT DON'T HAVE PHONES OR FOR PEOPLE THAT DON'T WANT TO GIVE OUT THEIR NUMBER?

Patrons can still be added to the waitlist regardless of giving out a number or not, making it easy for the host to manage. They'll just have to stick around like they traditionally would and wait for their names to be called when their turn comes around.

 

WHAT IF PATRONS WANDER OFF TOO FAR, AND WE HAVE TO WAIT A LONG TIME FOR THEM TO GET BACK?

During waits, diners can track their position in line through a browser link in their initial text. It shows them what place they are in line so that they can manage their distance to your restaurant. When you notify them that their table is almost ready, they'll already be near you so you increase your table turns!

 

WON'T THIS TAKE TOO MUCH TIME AND EFFORT TO CONSTANTLY TRAIN NEW AND MULTIPLE HOSTS?

Not at all. NextME is the easiest and most intuitive waitlist app on the market. But to make it even easier for you, we've created a downloadable training guide for hosts.

 

IF I CLOSE THE APP AND REOPEN IT, WILL I LOSE ALL MY PATRONS' INFO ON THE WAITLIST?

No. Rest assured, closing out of the app for any reason will NOT lose your info!

 

 

YOU SAY YOU EAT OUT AT RESTAURANTS?

 

SHUT THE FRONT DOOR...HOW DO I GET STARTED?

All you need to do is show up at a participating NextME restaurant or business. If there’s a line, they’ll put you into the app and you just enjoy your wait until you receive a text!

 

SO...DO I NEED TO DOWNLOAD THE APP?

No. The app is for the host to use...all you need to do is ENJOY YOUR WAIT until you receive a text :)

 

WHAT SORT OF HARDWARE DO I NEED?

Any kind of mobile phone, that’s it! If you don’t have a phone, you need to get your life together (just sayin’).

 

HOW MUCH IS THIS GOING TO COST ME?

Nada! Zero! Zilch! Patrons will NEVER have to pay a single penny.

 

WAITING IN LINE IS BORING. HOW CAN I SHARE NextME WITH FRIENDS AND BUSINESSES?

We’re social! Spread the word and visit our Twitter, Facebook, Instagram, & LinkedIn to help us make waiting more enjoyable for everyone.

What are some favorite restaurants that you LOVE eating at but have ridiculous waits for a table? Make sure to suggest these businesses on our social media! @NextMeApp #NextME